Casinoa offers two separate options for closing or suspending your account — temporary and permanent.
Temporary break (Cooling-Off): If you need a short break, go to Settings → Responsible Gaming → Cooling-Off Period and choose 1, 3, 7, 14, or 30 days. During this period, deposits and betting will be disabled, but you can still withdraw any winnings you've already earned.
Extended break (Self-Exclusion): To close your account for 3 months, 6 months, 1 year, or permanently, go to Settings → Self-Exclusion. Once activated, it cannot be cancelled before the period ends.
To permanently delete your account: Email support@casinoa.asia or submit a request via live chat. Your account will be closed after identity verification.
Temporary break (Cooling-Off): If you need a short break, go to Settings → Responsible Gaming → Cooling-Off Period and choose 1, 3, 7, 14, or 30 days. During this period, deposits and betting will be disabled, but you can still withdraw any winnings you've already earned.
Extended break (Self-Exclusion): To close your account for 3 months, 6 months, 1 year, or permanently, go to Settings → Self-Exclusion. Once activated, it cannot be cancelled before the period ends.
To permanently delete your account: Email support@casinoa.asia or submit a request via live chat. Your account will be closed after identity verification.
Keep in mind: Withdraw your balance before closing your account — withdrawals can get complicated once the account is closed.
Yes, absolutely. Casinoa's website is fully optimized for mobile browsers — whether you use Chrome, Firefox, or Samsung Browser. Opening casinoa.asia automatically loads the mobile version.
What you can do in the browser:
What you can do in the browser:
- Login & Registration
- Live & pre-match betting
- Deposits & Withdrawals via bKash/Nagad
- View bonuses & promotions
- Account Settings Changes
Tip: Open casinoa.asia in your browser and tap "Add to Home Screen" to get an app-like icon on your phone — no download needed.
Casinoa's own fees: Zero. Casinoa charges no processing fee for withdrawals.
Payment provider fees: bKash, Nagad, or Rocket may charge their own transaction fees — that is governed by each payment app's own policy and is outside Casinoa's control.
Withdrawal limits:
Payment provider fees: bKash, Nagad, or Rocket may charge their own transaction fees — that is governed by each payment app's own policy and is outside Casinoa's control.
Withdrawal limits:
- Minimum withdrawal: ৳ 500
- Maximum single withdrawal: varies by account level and KYC status
- Daily limit: typically ৳50,000 — higher for upper tiers
- Some restrictions apply if KYC is not completed
For faster withdrawals: Complete KYC in advance and withdraw using the same payment method you used to deposit.
On Casinoa by default In decimal format Odds are shown in decimal format — the easiest to read and the most common format used across betting platforms in Bangladesh.
How to calculate:
Total return = 100 × 2.50 = ৳ 250 | Profit = 250 − 100 = ৳ 150
Odds of 1.50 mean lower risk, lower reward. Odds of 5.00+ mean higher risk, higher potential return. The higher the odds number, the less likely the market considers that outcome to be.
Change format: You can switch between decimal, fractional, or American format under Settings → Odds Format.
How to calculate:
- Total return = stake × odds
- Winnings = Total return − stake
Total return = 100 × 2.50 = ৳ 250 | Profit = 250 − 100 = ৳ 150
Odds of 1.50 mean lower risk, lower reward. Odds of 5.00+ mean higher risk, higher potential return. The higher the odds number, the less likely the market considers that outcome to be.
Change format: You can switch between decimal, fractional, or American format under Settings → Odds Format.
Keep in mind: Don't bet just because the odds look high — match analysis matters. Our On the analysis page Find more details.
Casinoa hosts regular weekly and monthly tournaments. Participation in most tournaments is Automatic — No separate sign-up required.
How it works:
Details on ongoing tournaments can be found in the Promotions or Tournaments section after logging in.
How it works:
- Placing bets in selected markets (typically cricket or football) automatically earns you points
- Points are based on bet amount and odds — higher odds bets earn more points
- Real-time rankings are visible on the leaderboard
- Top-ranked players receive cash prizes or bonuses at the end of each tournament
Details on ongoing tournaments can be found in the Promotions or Tournaments section after logging in.
Strategy: To rank well in tournaments, focus on specific markets rather than spreading your bonus thin.
Casinoa's policy is One account per person maximum. The same person cannot open a second account under a different name, mobile number, or email address.
For members of the same household: Different people can open separate accounts — but each account must have a unique mobile number, a unique NID, and a unique payment method. Sharing the same device is fine as long as the personal details are different.
What will get you in trouble:
For members of the same household: Different people can open separate accounts — but each account must have a unique mobile number, a unique NID, and a unique payment method. Sharing the same device is fine as long as the personal details are different.
What will get you in trouble:
- Two accounts registered under the same NID or passport number
- Two accounts on the same mobile number
- Opening a second account to claim bonuses
If in doubt: Reach out to support@casinoa.asia first — the support team will point you in the right direction.
Minimum deposit amount on Casinoa ৳ 300 — this limit applies equally across bKash, Nagad, and Rocket.
Steps for your first deposit (bKash example):
Steps for your first deposit (bKash example):
- Log in to the Casinoa app or website
- Tap the Deposit button
- Select bKash and enter the amount (minimum ৳ 300)
- An OTP will be sent to your bKash number — enter it to confirm
- Your balance will be credited instantly
- bKash / Nagad / Rocket: minimum ৳ 300
- Bank transfer: minimum ৳ 500
- Crypto: equivalent to ৳500
First deposit bonus: After registering, the welcome bonus is automatically credited on your first deposit — no extra steps required.